ria4d Privacy Policy

The following terms are used throughout this Privacy Policy with the meanings assigned below:

• "ria4d", "we", "us", "our" — the ria4d platform, its operators, data processors, and authorised agents responsible for the website at https://ria4d.bet.
• "Platform" — the ria4d website, all associated sub-pages, mobile-optimised versions, and any related software or services.
• "Member", "you", "your" — any natural person who has registered a verified account on the Platform or who interacts with the Platform in any capacity.
• "Personal Data" — any information that directly or indirectly identifies or can be used to identify you as a natural person, including but not limited to your name, national identity number (NIK), email address, IP address, device identifiers, and financial transaction records.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
• "KYC" — Know Your Customer, the identity and residency verification process required by ria4d before a Member may process withdrawals.
• "Cookies" — small text files placed on your device by the Platform to facilitate session management, analytics, and personalisation.
• "Third-Party Processors" — external companies engaged by ria4d under contractual data-processing agreements to perform specific functions on ria4d's behalf.
• "IDR" — Indonesian Rupiah, the sole accepted currency on the Platform.

ria4d acts as the data controller in respect of all Personal Data collected through the Platform. As data controller, ria4d determines the purposes and means of processing your Personal Data and bears primary responsibility for ensuring that such processing complies with applicable data protection principles.

Where ria4d engages Third-Party Processors — such as payment gateways, KYC verification providers, or analytics platforms — those parties act as data processors under ria4d's instructions and are bound by written data-processing agreements that prohibit the use of your data for any purpose other than the specific service being provided to ria4d.

ria4d collects the following categories of Personal Data from Members and visitors:

ria4d does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required by applicable law (for example, religion field on the Indonesian KTP — this field is recorded only to the extent it appears on the identity document and is not used for any profiling or decision-making purpose).

ria4d collects Personal Data through the following channels:

• Direct Submission: Information you provide when completing the registration form, submitting KYC documents, making a deposit or withdrawal request, or contacting our support team.
• Automated Technical Collection: Data collected automatically by our servers and analytics infrastructure each time your device connects to the Platform, including IP address, browser fingerprint, and session activity logs.
• Cookies and Similar Technologies: Session cookies, persistent cookies, and pixel tags placed on your device as described in Section 10 of this Privacy Policy.
• Third-Party KYC Providers: Identity verification results returned by our contracted KYC service providers after you submit identity documents.
• Payment Network Data: Transaction confirmations and reference numbers returned by local Indonesian bank transfer networks and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja) upon processing your deposits and withdrawals.
• Anti-Fraud and AML Screening: Results from automated screening tools that cross-reference your submitted identity data against international sanctions lists and fraud databases.

ria4d processes your Personal Data solely for the following legitimate purposes:

• Account Administration: Creating, maintaining, and securing your Member account, including password reset and multi-factor authentication services.
• Identity Verification (KYC): Confirming that you meet ria4d's eligibility requirements — specifically that you are a resident of Indonesia and at least 21 years of age — before processing withdrawals or granting access to high-limit features.
• Payment Processing: Facilitating deposits and withdrawals in IDR via local Indonesian bank transfers (BCA, BRI, BNI, Mandiri, and others) and e-wallets, and maintaining auditable financial records.
• Platform Operation and Personalisation: Delivering the games, sportsbook markets, and promotions available on ria4d, and personalising your on-site experience based on your stated preferences and behavioural data.
• Responsible Gaming: Monitoring gaming behaviour to identify potential problem-gambling patterns, enforcing self-imposed limits, and administering cool-off or self-exclusion requests.
• Regulatory Compliance and Fraud Prevention: Meeting anti-money laundering (AML) obligations, screening against sanctions lists, investigating suspected fraud or collusion, and responding to lawful requests from competent authorities.
• Customer Support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Marketing Communications (with consent): Sending promotional offers, bonus notifications, and platform updates to Members who have opted in to receive such communications. You may withdraw consent at any time by contacting [email protected].
• Platform Security and Improvement: Analysing technical logs and behavioural data to detect vulnerabilities, improve platform stability, and enhance the overall user experience.

Each processing activity carried out by ria4d rests on one or more of the following legal bases:

• Contractual Necessity: Processing required to perform ria4d's obligations under the Member agreement — including account creation, payment processing, and game delivery — is carried out on the basis that it is necessary to fulfil the contract between you and ria4d.
• Legal Obligation: Processing required to comply with applicable laws — including AML regulations, financial record-keeping requirements, and lawful authority requests — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, and internal analytics is carried out on the basis of ria4d's legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for optional marketing communications and the placement of non-essential cookies is carried out on the basis of your freely given, informed, and specific consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

ria4d does not sell, rent, or trade your Personal Data to any third party. Your data may be disclosed only in the following strictly controlled circumstances:

• KYC and Identity Verification Providers: Your identity documents and personal details are shared with contracted KYC service providers solely for the purpose of verifying your identity and age. These providers are bound by confidentiality and data-processing agreements.
• Payment Processors and Banking Partners: Financial data necessary to execute your deposit or withdrawal is transmitted to the relevant Indonesian bank (e.g., BCA, BRI, BNI, Mandiri) or e-wallet platform (OVO, DANA, GoPay, ShopeePay, LinkAja). Only the minimum data required for the transaction is shared.
• Game Content Providers: Certain game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) receive session tokens and anonymised player identifiers to deliver their game content. These providers do not receive your full identity or financial data.
• Fraud Prevention and AML Screening Services: Your identity data may be cross-referenced against international watchlists and fraud databases by contracted screening providers acting under ria4d's instructions.
• Analytics Providers: Aggregated and anonymised behavioural data may be processed by analytics platforms to help ria4d understand platform usage and improve performance. No individually identifying data is shared for this purpose.
• Law Enforcement and Regulatory Authorities: ria4d will disclose Personal Data to competent authorities when required to do so by applicable law, court order, or legitimate regulatory demand. ria4d will, where legally permissible, notify the affected Member of such disclosure.
• Business Transfers: In the event of a merger, acquisition, or sale of the Platform's operating business, your Personal Data may be transferred to the successor entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.

ria4d retains Personal Data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. The following retention periods apply as a general guide:

At the end of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data set may be retained indefinitely for statistical or platform-improvement purposes, as it no longer constitutes Personal Data under applicable definitions.

ria4d employs a layered, industry-standard security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• Transport Layer Security (TLS): All data transmitted between your device and ria4d's servers is encrypted in transit using TLS 1.2 or higher, preventing interception by third parties.
• Data Encryption at Rest: Sensitive Personal Data, including KYC documents and financial records, is encrypted at rest using AES-256 encryption on secure servers with access restricted to authorised personnel.
• Access Controls: Internal access to Personal Data is granted on a strict need-to-know basis. All staff with access to Member data are subject to confidentiality obligations and regular security training.
• Penetration Testing and Vulnerability Management: ria4d's infrastructure undergoes regular security assessments, including penetration tests conducted by independent third-party specialists, to identify and remediate potential vulnerabilities.
• Incident Response: ria4d maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, you will be notified as promptly as practicable and in accordance with applicable legal requirements.

The ria4d Platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function correctly — for example, session authentication cookies that keep you logged in between page loads. These cookies cannot be disabled without impairing core platform functionality.
• Performance and Analytics Cookies: Collect aggregated, anonymised data about how Members navigate the Platform (pages visited, time on page, error events). This data helps ria4d improve platform performance and usability.
• Functional Cookies: Remember your preferences such as language setting, last-visited game category, and display preferences to provide a more consistent experience on return visits.
• Targeting and Personalisation Cookies: Used with your consent to tailor promotional content displayed on the Platform to your stated interests and gaming behaviour. These cookies do not track your activity on external websites.

You may manage your cookie preferences at any time through your browser settings. Note that disabling performance or functional cookies may affect parts of the Platform experience. Disabling strictly necessary cookies will prevent you from logging in or using transactional features of the Platform.

As a data subject, you are entitled to the following rights in respect of Personal Data that ria4d holds about you. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Privacy Request". ria4d will respond within 14 calendar days of receiving a valid, verifiable request.

• Right of Access: Request a copy of the Personal Data ria4d holds about you, along with information about the purposes for which it is processed and the categories of recipients with whom it has been shared.
• Right to Rectification: Request correction of any inaccurate or incomplete Personal Data held about you. Note that correcting identity data will require re-submission of updated KYC documentation.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to ria4d's legal obligation to retain certain data (see Section 8).
• Right to Restrict Processing: Request that ria4d restricts the processing of your Personal Data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Data Portability: Request a copy of Personal Data you have provided to ria4d in a structured, commonly used, machine-readable format where processing is based on your consent or a contract with you.
• Right to Object: Object to processing carried out on the basis of ria4d's legitimate interests, including profiling for marketing personalisation. ria4d will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

ria4d operates a strict 21+ policy. The Platform is not intended for, and does not knowingly collect Personal Data from, individuals under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to belong to a person under 21 will be immediately suspended and permanently closed.

If ria4d becomes aware that Personal Data has been collected from a person under the age of 21 without verifiable parental or guardian consent, that data will be deleted without delay and any associated account balance forfeited. Parents or guardians who believe a minor may have accessed the Platform should contact [email protected] immediately.

ria4d's primary data infrastructure is hosted in a jurisdiction that maintains robust data protection standards. However, some Third-Party Processors engaged by ria4d — such as internationally headquartered game studios or KYC verification providers — may process your Personal Data outside of Indonesia.

Where such cross-border transfers occur, ria4d ensures that appropriate safeguards are in place, including contractual data-processing agreements that impose privacy and security obligations on the receiving party that are equivalent in substance to those set out in this Privacy Policy. By accepting this Privacy Policy, you consent to the transfer of your Personal Data to third-party processors in other jurisdictions under these safeguards.

ria4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, ria4d's data-processing practices, or the services offered on the Platform. Material changes — those that significantly affect your rights or the way your Personal Data is processed — will be communicated to you via the email address registered to your Account at least 7 days before the amendment takes effect.

The revised Privacy Policy will be published on this page with an updated "Last Updated" date at the top. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept a material change, you should close your Account before the effective date of the change and contact support to arrange return of your verified real-money balance.

For all privacy-related enquiries — including data access requests, rectification requests, erasure requests, consent withdrawal, or complaints about how ria4d has handled your Personal Data — please contact our privacy team through the following channel:

ria4d is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with ria4d's response to a privacy complaint, you retain the right to escalate the matter to a competent data protection authority in your jurisdiction.